Customer Service is our Number 1 Priority

Quality Service Value
(40) Customer Ratings for About Town Mobile
Mechanics
WWW.WOMOW.COM.AU
Quality Service Value
Robert has been servicing my car for the last 12-15 years. Robert is
a top class mechanic who only uses the best parts at a very
reasonable cost. He is honest and reliable, a man of integrity. He
services my car as if it was his own. He is very professional and
provides a high quality standard of customer service. Robert is only
too happy to provide helpful advice. Very highly recommended
The Good:
Outstanding service, the job is done properly at a reasonable
cost-Strongly recommended
The Bad:
It is like looking for a needle in a haystack!!!
Lyndon M, Epping
Quality Service Value
I had my car serviced a couple of weeks ago with About Town Mobile
Mechanics. I had a minor service plus parts, the price was very
reasonable given I had not serviced my car for about 9 months! I
have been very happy with how my car has been running since then and
I will be using this business again. I actually found out about
About Town through WOMOW, so thank you to all the comments everyone
has left about their experiences with About Town Mobile Mechanics. I
will be recommending them to my family members/friends, especially
given that its a real challenge to find a quality, honest mechanic
these days!
Monito, Balwyn North
Quality Service Value
I needed a new car battery supplied and installed so I called the
racv for a quote they quoted me a $210.00 joining fee and $169.00
charge for the battery with a total cost being $379.00 in total for
a new battery, I felt is was a bit too much, so I googled around the
net for another business that offer a mobile car battery replacement
service and come across about town mobile mechanics Melbourne, I
sent them a email for a quote and got an email back in less than 5
Min's, they offered me a new car battery with a 2 year warranty
fitted within the hour at my home for only $199.00 inc gst and the
battery and even took my old battery away free, I was very happy
with the price and top quality service and honesty of the mechanic
that come out as he saved me $180.00 it's a great service and very
affordable, especially in the hard times. I would use this business
again for other repairs!
Quality Service Value
Samantha C, Parkville
Came when they said , completed the job doing only what was
necessary, as my budget was low.. explained everything to me in a
way i would understand. would definitely recommend, and use again.
Kara J , Greensborough
Quality Service Value
Very honest, helpful and convenient. Mechanic took the time to
explain and show the problems with the car. I would recommend this
business to people that really do not know much about cars as they
will not be ripped off or left confused -
Anonymous Member
Quality Service Value
A+++ What a relief to finally find a mechanic who knows the meaning
of the word service! After numerous bad (and expensive!) experiences
with other mechanics to fix an ongoing problem (which never got
fixed), Rob showed up on time, with a friendly smile and got my car
running within the hour! He was very helpful and kept me informed
every step of the way - great for a girl who knows nothing about
cars! Price was great and he only charged me for what was NEEDED.
Honest, quality service. Will definitely use Rob again. Recommend to
all.
Celeste B Northcote
Quality Service Value
Absolutely Fantastic, top quality service, arrived at the time they
said had all the parts needed and completed job with in the time
stated, I will be recommending their services to all my friends, it
takes the hassle out of having to get to a garage, cost was what was
quoted no hidden extras and was very reasonable, will definitely be
using again and will be highly recommending.
GREAT JOB THANKS
Peter L Melton
Quality Service Value
Friendly, approachable, pleasant, convenient service. Brake pads had
to be replaced, but brake fluid levels and engine oils levels also
checked. Further advice was also provided that tyres were in need of
replacing very soon. For a female driver, this sort of service is
very much appreciated! Will be using them again when next service is
due.
Sadhana R, Glen Iris
Quality Service Value
Excellent friendly and prompt service. Its really convenient to have
someone come to your home at a suitable time, instead of leaving
your car for the whole day at a service centre. I guess they could
also come to your place of work, so you wouldn't need to be without
a car at all.
Quality Service Value
The Good: Very nice guy to deal with, explains everything, fairly
priced
Caryl, Prahran
My power steering had gone, I rang Ace Mobile Mechanics and a few
other mechanics that couldn't come to my car and didn't reply back
until a few days later, after requesting a quote from About Town
Mobile Mechanics, I had a response in no more then 10 minutes and
arranged for the car to be fixed the next day, Rob was really good
explained everything and didn't rip me off, the Service and Price
was A++ will definitely use again.
Skye, Coburg
Quality Service Value
Was desperate for an auto electrician who was mobile. Found Rob very
professional and knowledgeable on the net. Arrived at the time he
said he would, Even stopped peak hour traffic so I could do a
u-turn! Got Rob in my phone contacts now for future service! Top
bloke.
Rachel, Ascot Vale
Fantastic Service - Honest and very reliable. Booked my car in and
gave me a run down of everything he was doing - start to finish.
Would recommend Rob to anyone. Great work. Chris
Chris Byrne, Collingwood North
Quality Service Value
Fantastic. Have used their service for many years and have never
been disappointed. Very honest and great for women like me who don't
really know what's going on with cars. Will refer on if they can't
do the job. Have always been referred on to FABULOUS and honest
people.
Rad, Northcote
Quality Service Value
They were friendly and offered a prompt service. Fixed the problem
as agreed at a fair price. Liked the no cost extras such as checking
the water and oil even explained how my car radio worked so I could
save stations to memory!
AMP, Reservoir South
Quality Service Value
I'm not exaggerating when I give Rob and Connie the 5 star rating.
They were both professional and friendly and the service was
excellent.
The price is more than affordable and fair, as well as the quality
and kindness through and through. Being a female, it can be
difficult to know when you are being taken for a ride within the car
industry, specifically mechanics, but Rob was an absolute star and
was very honest throughout.
Thanks guys! Have since referred them to my family and will be using
both Rob and Connie's services always.
Sandra, Templestowe
Quality Service Value
Alternator belt broke and needed replacing. Rob came out, inspected
the damage and replaced both the broken alternator belt and the
AC/PWR Steering belt (which was severely worn). He also performed
several other checks to ensure that the incident hadn't damaged the
engine further.
Rodney B, Hawthorn East
The Good:
Simple, no fuss booking. Fast service. Great Mechanic. What else
could you ask for?
The Bad: None
Use Again?
Yes
Quality Service Value
I found the service very convenient and time saving. The mechanic (
Rob) arrived on time and appeared to be very knowledgeable about his
trade. I found him to be honest about what needed to be done and
about what could wait till later. Not greedy for the $. On test
driving my car I found that it drove very smoothly and will now feel
safer when driving. I will use the service again and would be happy
to recommend the service to anyone. I'm happy!!
Willy, Greensborough
it might seem as I'm generous in my praise in that I've rated Rob &
About Town in the highest category for all criteria - but that was
honestly my experience. My car had been broken down for some time &
after chatting to Rob he agreed to come to my home on that day to
diagnose the problem. He arrived on time, found the problem (starter
motor) very quickly, and had a replacement fitted for an agreed
price. I was able to pay by bank transfer, and he even checked a
problem my sister was having with her ignition while I was on the
computer. Couldn't be happier !!!!
Quality Service Value
I knew how much the 1st hr of labour was going to cost me before Rob
arrived, and the actual labour charge wasn't much more than that. I
feel Rob has integrity and didn't do unnecessary repairs - very
comforting when you're a "car challenged" female. I also loved the
quick service to my home when my car was broken down.
The Bad:
I truly can't think of any negative thing to say about About Town,
and would confidently recommend Rob to my family & friends.
Jablue, Sunshine North
bloody terrific! will be using them again in the future! very
helpful in all aspects of the car! cannot think of any one else I
would use in the future for repairs!
Chocko , Reservoir East
I had called About Town Mechanics after being annoyed and
disappointed by another large mobile mechanic business and was very
surprised and impressed by the service I received from About Town
Mechanic Rob which was fantastic compared to the other mechanic.
Being a female I felt well respected by Rob, which normally wasn't
the case and he didn't try and rip me off. Rob was fantastic, he was
on time, very pleasant and especially understanding especially at
the time of payment when my funds hadn't cleared in my account and I
promised to pay the account first thing the following morning.
Jade, O Glen Iris
I have never met a more reliable and honest hard worker than Rob,
his professionalism and his work ethic are second to none and he
never ever does repairs without consulting the client first. For 1st
class service and high quality servicing of vehicles at a great
price I would highly recommend Rob and About town mobile mechanics
to anyone & everyone!
Phil Smith, Greensborough
I was really impressed and grateful for the quick, thorough and
above all honest service of ATMM. Rob was really friendly and talked
me through everything he was doing. I got an appointment the same
day I called and communication was great whilst we waited for the
various parts to come through. Thank you very much. I will
definitely be using again. A*****
Vicki, L Abbotsford
Just wanted to let you know how impressed I am with your service of
my car. I was annoyed when I found out (via the children) that you
had said some parts such as the fuel filter were rusted on,
which indicates they were not changed as they should have been by my
previous mechanics.
The previous mechanics I was very loyal too, and had serviced my car
for over 10 years, but I had detected that they were getting too
busy as they have lost senior mechanics and just seemed to have too
many cars for the available expertise. They often had my car for
days before they even got to start on it.
More to the point, my mechanics had the car for weeks, trying
different things to get rid of the shudder, you have it for two
hours and the shudder (not only under braking but also at idle) is
gone!!
The car is so much more comfortable to drive, and I feel safer now
it is not shuddering under braking.
You provide a wonderful, professional and reliable service, and I
will certainly use you to service the car from now on, and recommend
you to anyone who I know needs a mobile mechanic.
Marg, Greensborough
Late Sunday 23 Dec 2007, just before Xmas and the radiator has split
and leaking badly. I called Rob at 8:30pm and he said he'd call me
Monday morning to hopefully source a radiator and fix it. I also
called many places Monday morning and it was looking like the car
would be out of action until 11th of Jan. Rob called about 9am and
said he could do it all Monday. He turned up on time as promised,
very sympathetic to my problem, courteous, friendly and efficient,
plus finding the supplier had provided the wrong radiator type he
managed to transfer it over the same day even though the company had
officially closed for the day and was having their Xmas BBQ. All
fixed, tested, and fixed some other minor bits, and cleaned up late
on Monday afternoon, allowing us to enjoy our Xmas away.
Bruce, Heidelberg Heights
Hi Rob just to share with u how impressed I am with your level of
service even over the phone. My previous mechanic from Ultra Tune
could not even compare with the way u value your customers.
I was redirected to a mechanic by u (Which I wanted to have my car
check in at a workshop) and the high level of service I received
today was a great experience I ever had with a local car mechanic he
was true to what he had to say like what is really needed to fix up
the car unlike some other mechanics who just think of earning your
money.
Jerry Ng, Preston
Excellent prompt quality professional service!!! Arrived on time,
job finished sooner than expected, left no mess behind, bill was
actually cheaper than quoted!!! I'll definitely use them again &
tell all my friends and family!!
Vicky, Brunswick
Both my girlfriend and I have used this service and were impressed
by the quality, value and speediness of the service provided. My
girlfriend had a minor shuddering issue fixed on her car, and I had
a clutch cylinder replaced within a few hours. We also spoke with
one of the mechanics (Rob) on several occasions regarding advice on
buying a new car. He was extremely helpful and happy to answer all
my questions.
Daniel R, Northcote
Thank you for your fast quick service to get our car back on the
road
Very professional and the mechanic was nice to pick me up and take
me to my car
Sam, Eltham
A very personable young man attended and quickly fixed the problem
Thank you for the way you handled a difficult job
Peter, Hawthorn
The mechanic was honest ,very professional and had excellent
communication skills
On time and Prompt, happy with the job and price
Elizabeth, Docklands
Highly recommended, Well Dressed and Groomed, Excellent Online
booking service
I was impressed with the quality of work and the price
Sarah, Richmond
Very happy with your service, will call you back to service our
other cars
Thank you for a great service, car runs like new
Excellent job
Simon, Northcote
Excellent service, very satisfactory result. About Town Mobile
Mechanics fixed a problem in my car that at least six other
repairers couldn't, or didn't know how to.
So anyone reading this rating will surely see that I'm one very
satisfied customer, and recommend ATMM to anyone with a car
problem!!
Richard, Melbourne
We really appreciated the initial customer service response as
courteous, helpful and efficient. It left us clear with what we
could expect and an indication of the cost involved which we
considered to be very competitive. During the actual car service
maintenance aspects were explained and you just felt confident about
what was being done to your car.
Peter, Diamond Creek
About Town Mobile Mechanics is a great business! Rob arrived
promptly, was very courteous and friendly and had the problem fixed
speedily and at a reasonable cost -all on one of the busiest
motoring days of the year, the Friday before Christmas. We were
really impressed with the job done and the service received. Thanks
Rob, Penny and George
Penny, George , East Melbourne
'A woman on my own' I was driving to the pool one night last week. I
didn't get far when my car decided not to go any further!! Next morn
the RACV diagnosed the problem (bung ignition module) so the easiest
thing to do was to have About Town Mobile Mechanics come to do what
was required. I had never heard of them before, but what a lovely
surprise the experience proved to be. A thorough approach and very
reassuring. The good thing about it was that I could observe what
was required and see the job being done and clear explanation along
the way. Just my kind of thing. Thank you Rob.
MM, Northcote
I was highly impressed with the quality of service ATMM provides. My
car required a replacement alternator. The mechanic, Rob, was prompt
and informative with his replies to my online quote, offered
next-day service, arrived at the time he stated, and was affable and
informative about the work being carried out. It's very convenient
to have a mechanic come to you, and after bad experiences with a
garage it was great to see the work being carried out thoroughly, at
a good price (it ended up less than quoted and better than any of
the other mobile mechanics I queried) . Rob took care of a few other
problems with the car and answered all my questions. I would
recommend ATMM to anyone, and will use them again.
rmcn from Kensington
Appreciated the prompt service and attention to detail. My car
required a starter motor and the battery points were corroded. Cars
starting great and is now running properly as well! thanks Rob. I
will recommend you to others.
Peter W, Toorak
My car wouldn't start in the morning. I called around to a few
places with no luck or service. I saw About Town. Rob arrived within
2 hours and sourced the problem, it was fixed the same day and car
has been running well since.
Nicole, S Eltham North
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